Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last updated: January 15, 2026
Introduction
Welcome to our beauty and wellness platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Make a booking or purchase
- Subscribe to our newsletter
- Contact us for support
- Participate in surveys or promotions
This information may include:
- Name and contact information
- Email address and phone number
- Billing and payment information
- Profile photos and preferences
- Booking history and preferences
- Reviews and ratings
- Communication records
- Location data (with permission)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and browser type
- Operating system and device information
- Pages visited and time spent
- Referring website information
- Search terms and click patterns
How We Use Your Information
We use the information we collect for various purposes, including:
Service Delivery
- Process bookings and payments
- Facilitate communication between users
- Provide customer support
- Send booking confirmations and reminders
Platform Improvement
- Analyze usage patterns and trends
- Improve our services and features
- Personalize user experience
- Develop new products and services
Communication
- Send promotional emails (with consent)
- Notify about platform updates
- Respond to inquiries and support requests
- Conduct surveys and gather feedback
Legal & Security
- Comply with legal obligations
- Prevent fraud and abuse
- Protect user safety and security
- Resolve disputes and enforce agreements
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
When We May Share Information:
- Business Partners: With beauty professionals and salons to facilitate bookings
- Payment Processors: To process transactions securely
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you explicitly consent to sharing
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- SSL/TLS encryption for data transmission
- Encrypted data storage
- Regular security audits and updates
- Secure payment processing
- Access controls and authentication
Organizational Measures
- Employee training on data protection
- Limited access to personal information
- Regular security policy reviews
- Incident response procedures
- Third-party security assessments
Your Rights and Choices
You have certain rights regarding your personal information. Depending on your location, these may include:
Access & Control
- Access your personal information
- Update or correct your data
- Delete your account and data
- Export your data
Communication Preferences
- Opt out of marketing emails
- Control notification settings
- Manage cookie preferences
- Restrict data processing
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods:
- Account Information: Until you delete your account or request deletion
- Booking History: 7 years for tax and legal compliance
- Communication Records: 3 years for customer service purposes
- Marketing Data: Until you unsubscribe or object to processing
- Analytics Data: Aggregated data may be retained indefinitely
When we no longer need your personal information, we will securely delete or anonymize it.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
General Inquiries
Email: privacy@hairbeauty.com
Phone: +1 (555) 123-4567
Data Protection Officer
Email: dpo@hairbeauty.com
Address: 123 Beauty Street, Wellness City, WC 12345